Assistant Food & Beverage Manager

Algemene informatie

• Assist in managing the daily operations across all F&B outlets, ensuring efficient service and quality.
• Oversee service setup, dining areas, and cleanliness in accordance with hotel standards.
• Coordinate with other departments, such as kitchen and front office, to ensure seamless service, especially during high-occupancy and large-scale events.

Team Leadership:

• Supervise, train, and motivate F&B staff to provide exceptional guest service.
• Assist with shift scheduling, performance reviews, and continuous staff development.
• Conduct regular briefings and ensure clear communication within the F&B team.

Guest Satisfaction:

• Engage with guests to gather feedback, address concerns, and provide solutions to enhance their experience.
• Uphold service standards, ensure prompt and courteous service, and lead by example.
• Actively resolve guest complaints, ensuring satisfaction and documenting any service issues.

Inventory and Cost Control:

• Monitor inventory levels for F&B supplies and place orders as needed to maintain stock without overstocking.
• Support the Food & Beverage Manager in monitoring costs, implementing cost-control measures, and optimizing revenue.
• Conduct regular inventory audits and maintain accurate records for all F&B supplies and equipment.

Compliance and Safety:

• Ensure compliance with food safety, hygiene, and health regulations across all F&B areas.
• Implement and enforce safety protocols to protect both staff and guests.
• Stay updated on industry standards and best practices to ensure the hotel's F&B operations meet regulatory requirements.

• Bachelor's degree in Hospitality Management, Culinary Arts, or a related field preferred.
• 2-3 years of experience in food and beverage management, ideally within a hotel setting.
• Proven leadership skills and ability to supervise and develop a diverse team.
• Strong communication and interpersonal skills, with a guest-first approach.
• Detail-oriented with strong organizational and time management abilities.
• Proficiency in F&B management software, POS systems, and Microsoft Office Suite.
• Fluency in English; proficiency in Dutch is an asset.

Personal Attributes:

• Passionate about hospitality and providing excellent guest service.
• High-energy with the ability to thrive in a fast-paced environment.
• Problem-solving mindset and proactive approach to challenges.
• Professional appearance and demeanor, with strong work ethics.

• Ability to multitask and adapt to changing priorities.

Benefits of working with us:

• Birthday bonus of €250 (gross, paid in the month of your birthday)
• Competitive salary
• Tasty meal during shift
• Industry pension plan
• 25 days holiday
• 1 extra day off for your wellbeing
• Exciting job opportunities within PPHE Hotel Group across Europe
• Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Travel compensation (max €200 net pm based on full-time employment)
• Recommend a friend scheme (earn up to €750 for each friend who joins us)
• 8% holiday allowance (paid yearly in May)
• Flexible working policy (if applicable)
• Annual company parties and outings
• Exclusive discounts in the employee benefit store (www.personeelsvoordeelwinkel.nl)
• Discount on the collective health insurance from VGZ
• Departmental incentive schemes
• Great (online) Learning & Development opportunities to grow your career
• An advanced onboarding program
• Access to the hotel gym during low peak hours